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Terms & Condition

By using our services, you agree to the terms and conditions outlined here.

  • Deliveries are only available within the specified geographic area listed and accepted by the rider.
  • We strive to deliver within the estimated time frame; however, actual delivery times may vary due to traffic, weather, and other unforeseen circumstances.
  • It is the customer’s responsibility to ensure the accuracy of the delivery address and order details.
  • We are not liable for delays or failed deliveries due to incorrect information.
  • All payments must be made at the time of order. We accept various payment methods as listed on our platform.
    We are not responsible for cash request directly through riders/drivers.
  • We don't accept any items which is illegal or dangerous, what's inside the parcel is purely responsibility of the customer.  

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Head Office: 13th Floor, City Tower 2, Sheikh Zayed Road, Dubai, UAE
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